Support Options

Hardware Crash

If your computer is crashing or freezing in the middle of an application, this could be caused by a hardware conflict, or perhaps the software has become corrupted. We have the expertise to quickly identify the cause of the problem and get you back upand running. 

If you need ongoing support with your laptop, please consider our Advantage Club which includes many benefits.

We can supply, install and configure an external USB hard drive or a backup into the Cloud to ensure that your computer data is fully backed up and protected.

… and Repairs

If your laptop is constantly going wrong, you may have an internal part failure. Rather than buying a new replacement, we can often fix the problem using our expertise and knowledge. If you have a hardware problem we will diagnose and repair your computer.

Some examples of computer hardware are:

  • Hard disk (or drive) (storage)
  • DVD player
  • Power supply
  • Processor (CPU)
  • RAM (memory) chips
  • Screen, Monitor
  • Keyboard
  • Mouse or trackpad
  • USB disk drives

If your computer has a hardware problem, it can be something as simple as a blown fuse in the mains cable to your hard drive (which can be easily replaced).